{
    "basics": {
        "name": "Ramon Rios Jr.",
        "label": "Senior Cloud Infrastructure & Enterprise Systems Architect",
        "headline": "Lean Six Sigma Black Belt • 22+ Years Enterprise Infrastructure, Zero-Trust Cloud & Cognitive AI Orchestration",
        "location": "Denver, CO (Open to Relocate / Remote)",
        "email": "info@ramonrios.net",
        "phone": "+1 385-630-3100",
        "url": "https://ramonrios.net/resume/1",
        "summary": "<p class=\"mb-0\">Lean Six Sigma Black Belt and Senior Cloud &amp; Systems Architect with over two decades of bare-metal-to-cloud engineering experience across hospital networks, global investment banking (Goldman Sachs), and industrial manufacturing. Proven track record of leading 50+ hour zero-downtime Microsoft Azure (AVD, Entra ID, SharePoint) and Proxmox VE cluster cutovers, hardening MSP/MSSP security baselines (Kaseya 365, Datto BCDR, Zero-Trust VPNs), and bridging legacy hardware into modern cloud ecosystems.</p>",
        "why_fit_assessment": "Why I Fit This Role: From graduating in Electronics & Computer Repair at age 16 in May 2002 and scaling a 3-location hardware/MSP operation to executing zero-downtime hospital and banking cutovers, I understand infrastructure from the physical layer all the way up to Terraform and Azure IaaS."
    },
    "telemetry": {
        "years_experience": "22+ Yrs",
        "primary_roi": "98%",
        "primary_roi_label": "Ops Cost & Overhead Reduction",
        "uptime_reliability": "100%",
        "github_commits_ytd": 1485,
        "github_public_repos": 26
    },
    "work": [
        {
            "name": "Colorado's Drug Testing Agency (Project CDTA)",
            "location": "Denver, CO",
            "position": "Principal Systems Architect",
            "impact_highlight": "85% Manual Entry Reduction • Real-Time B2B Net-30 Billing • AWS + Terraform + Odoo 20",
            "startDate": "2026-07-01",
            "endDate": "Present",
            "summary": "<ul class=\"mb-0 ps-3\">\n            <li><strong>Result &amp; ROI:</strong> Replaced a fractured legacy stack (Wix, QuickBooks, Google Sheets, and paper faxes) with a unified ERP/CRM Toxicology Operations platform, reducing manual data-entry overhead by <strong>85%</strong>, cutting audit preparation from days to seconds, and accelerating B2B Net-30 billing reconciliation from 3 days to real-time.</li>\n            <li><strong>Process Automation &amp; Chain of Custody:</strong> Architected end-to-end digital workflows governing DOT consortium enrollment (<code>/consortium</code>), self-service walk-in kiosks (<code>/kiosk</code>), employee Fast-Pass tokens, cryptographic Chain of Custody (CCF), automated random pools, and bank-grade secure PDF delivery to Probation Officers.</li>\n            <li><strong>Zero-Trust Cloud Infrastructure:</strong> Orchestrated agency-wide deployment on AWS using Terraform IaC, high-availability PostgreSQL, and containerized Odoo services compliant with FMCSA/DOT and clinical toxicology standards.</li>\n        </ul>"
        },
        {
            "name": "Coqui Cloud (B2B Enterprise Contracting)",
            "location": "Denver, CO / Remote",
            "position": "Principal Solutions Architect & Systems Integrator",
            "impact_highlight": "Slashed Client Marketing/Ops Spend from $1,200/mo to <$20/mo (98% Cost Reduction)",
            "startDate": "2020-01-01",
            "endDate": "Present",
            "summary": "<ul class=\"mb-0 ps-3\">\n            <li><strong>Autonomous AI &amp; MarTech ROI:</strong> Architected visual n8n and multi-agent Gemini orchestration pipelines that scaled client SEO content output from 6 posts/month to 365-day continuous coverage while slashing operational spend from <strong>$1,200/month to under $20/month (98% reduction)</strong>.</li>\n            <li><strong>Enterprise Infrastructure Modernization:</strong> Spearheaded zero-to-one infrastructure overhauls for industrial and B2B clients (including Rocky Mountain Steel Inc.), migrating legacy workloads to high-availability <strong>Proxmox VE clusters</strong> hosting Windows Server 2025, Dockerized Firezone VPNs, and hardened Samba bridges for legacy industrial machinery.</li>\n            <li><strong>Commercial Odoo Ecosystem:</strong> Designed, published, and maintained production enterprise modules on the Odoo App Store (<em>CoquiCal Native Scheduler</em>, <em>NFC/QR Digital Business Card vCard</em>, and <em>AI Blog Engine</em>) backed by PostgreSQL, Caddy/Nginx reverse proxies, and Kaseya 365 / Datto BCDR stacks.</li>\n        </ul>"
        },
        {
            "name": "Networks Unlimited (MSP)",
            "location": "Montrose, CO",
            "position": "Senior Onsite IT Systems Engineer & Consultant",
            "impact_highlight": "100% Zero-Downtime Clinical Operations • 50+ Hr Parallel SharePoint & Azure AVD Cutover",
            "startDate": "2023-08-01",
            "endDate": "2024-08-31",
            "summary": "<ul class=\"mb-0 ps-3\">\n            <li><strong>Zero-Downtime Healthcare Uptime:</strong> Served as the primary onsite technical escalation advisor for hospital executives and regional medical centers, guaranteeing <strong>100% zero-downtime operations</strong> across hybrid cloud, Windows Server, virtualization, and MS SQL Server environments.</li>\n            <li><strong>High-Stakes Cloud Cutover:</strong> Engineered and executed a complex <strong>50+ hour parallel migration</strong> of enterprise SharePoint and Azure Virtual Desktop (AVD) infrastructure protected by Acronis BCDR, completing the cutover with zero operational interruption.</li>\n        </ul>"
        },
        {
            "name": "Goldman Sachs",
            "location": "Salt Lake City, UT",
            "position": "Technical Operations Specialist",
            "impact_highlight": "Supported 5,000+ Enterprise Financial Users • Lean Six Sigma Infrastructure Workflows",
            "startDate": "2022-04-01",
            "endDate": "2023-07-31",
            "summary": "<ul class=\"mb-0 ps-3\">\n            <li><strong>Enterprise Financial Infrastructure:</strong> Operated onsite across the Salt Lake City and South Jordan campuses within a strict, zero-tolerance financial engineering environment supporting <strong>5,000+ enterprise users</strong>.</li>\n            <li><strong>Deterministic Operations:</strong> Resolved complex network trace anomalies, managed mission-critical hardware lifecycle via Lean Six Sigma workflows, and maintained HP Server Racks, Cisco Switches, Cisco VoIP, and enterprise endpoints.</li>\n        </ul>"
        },
        {
            "name": "i.t.NOW (MSP)",
            "location": "Pleasant Grove, UT",
            "position": "Systems Engineer Tier II (Project Engagements)",
            "impact_highlight": "9-Month Enterprise MSP Project Engagement • Zero Data Loss Datto BCDR & O365 Rollouts",
            "startDate": "2017-01-01",
            "endDate": "2017-09-30",
            "summary": "<ul class=\"mb-0 ps-3\">\n        <li><strong>Multi-Project Enterprise Rollouts (9 Months):</strong> Executed a dedicated 9-month series of commercial infrastructure projects, VMware/Active Directory migrations, and Microsoft O365 security deployments for healthcare, education, and municipal clients.</li>\n        <li><strong>Site Reliability &amp; Disaster Recovery:</strong> Governed multi-site backup and disaster recovery matrices utilizing Datto BCDR appliances and hardened Barracuda email security gateways, achieving <strong>100% zero data loss</strong> across all managed client cutovers.</li>\n    </ul>"
        },
        {
            "name": "Rios Computer Designs",
            "location": "Juana Díaz, PR & Salt Lake City, UT",
            "position": "Founder, Owner & Principal IT Consultant",
            "impact_highlight": "16-Year Retail Store & B2B IT Consultancy • 3 Physical Locations • 7,000+ SKU Inventory",
            "startDate": "2004-05-01",
            "endDate": "2020-12-31",
            "summary": "<ul class=\"mb-0 ps-3\">\n            <li><strong>16-Year Retail Store &amp; B2B Operations:</strong> Founded, scaled, and operated a retail computer design store, hardware diagnostics center, and B2B IT consultancy for 16 years across <strong>3 brick-and-mortar retail locations and technical labs</strong>.</li>\n            <li><strong>Automated Inventory &amp; Ticketing Scale:</strong> Engineered custom inventory and service-ticketing workflows governing an active catalog of <strong>7,000+ unique hardware SKUs</strong>, custom workstations, and commercial repair queues.</li>\n            <li><strong>End-to-End SMB Infrastructure:</strong> Designed and deployed commercial LAN/WAN networks, firewalls, virtualization hosts, and Windows Server environments for regional business clients.</li>\n        </ul>"
        }
    ],
    "skills": [
        {
            "name": "Zero-Knowledge Cryptography (AES-256-GCM) & Edge Vault Design",
            "level": "96",
            "category": "Systems Architecture & Zero-Trust Security"
        },
        {
            "name": "Healthcare & Regulatory Compliance Architecture (HIPAA / FDA SaMD / FMCSA DOT)",
            "level": "97",
            "category": "Systems Architecture & Zero-Trust Security"
        },
        {
            "name": "Enterprise Systems Auditing & Threat Modeling (Zero-Trust / IAM)",
            "level": "96",
            "category": "Systems Architecture & Zero-Trust Security"
        },
        {
            "name": "Hybrid Cloud & Infrastructure (AWS Fargate, Terraform IaC, Microsoft Azure)",
            "level": "95",
            "category": "Cloud, Virtualization & Enterprise Networking"
        },
        {
            "name": "High-Availability Virtualization (Proxmox VE, Hyper-V, VMware, Docker)",
            "level": "96",
            "category": "Cloud, Virtualization & Enterprise Networking"
        },
        {
            "name": "Enterprise Networking & BCDR (UniFi, Cisco, BGP/OSPF/VPN, Datto, Kaseya 365)",
            "level": "95",
            "category": "Cloud, Virtualization & Enterprise Networking"
        },
        {
            "name": "Windows Server (up to 2025), Active Directory, Entra ID & M365/AVD Migrations",
            "level": "97",
            "category": "Cloud, Virtualization & Enterprise Networking"
        },
        {
            "name": "Lean Six Sigma Black Belt Process Optimization & Executive Roadmapping",
            "level": "99",
            "category": "Strategy, Governance & Lean Six Sigma"
        }
    ],
    "projects": [
        {
            "name": "CDTA Unified Toxicology Operations & DOT Compliance Suite",
            "roi_metric": "85% Manual Entry Reduction • Real-Time Net-30 Billing • Audit Prep Cut from Days to Seconds",
            "tech_stack": "Python, Odoo 20 ERP, AWS, Terraform IaC, PostgreSQL, Cryptographic QR/Token Handshakes",
            "description": "<p class=\"mb-0\">Consolidated a fragmented multi-vendor clinical operation (Wix, QuickBooks, spreadsheets, paper faxes) into a single high-concurrency Odoo 20 &amp; AWS platform. Engineered public donor booking (<code>/book</code>), walk-in self-service kiosks (<code>/kiosk</code>), employer DOT random pool automation (<code>/consortium</code>), electronic Chain of Custody, and bank-grade encrypted PDF delivery for Probation Officers.</p>",
            "architecture_notes": "Zero-trust AWS topology provisioned via Terraform; strict role-based portal isolation for Employers, Donors, Medical Review Officers (MRO), and Probation Officers.",
            "url": "https://ramonrios.net/toxicology"
        },
        {
            "name": "CoquiAudit, CoquiProposals & CoquiPulse — Sovereign Odoo 20 FinOps, SOW & SLA Suite",
            "roi_metric": "100% SaaS Tax Elimination (Calendly, PandaDoc, BetterStack) • SHA-256 E-Sign & Live SLA Telemetry",
            "tech_stack": "Odoo 20 Community, Python, PostgreSQL 16, QWeb, HTML5 Canvas, SHA-256 Cryptography",
            "description": "<p class=\"mb-0\">Engineered a commercial suite of native Odoo 20 Community modules replacing fragmented B2B SaaS subscriptions: <strong>CoquiAudit</strong> (interactive FinOps &amp; SaaS sprawl TCO calculator at <code>/audit-calculator</code>), <strong>CoquiProposals</strong> (interactive milestone Statement of Work studio with HTML5 Canvas e-signatures and SHA-256 audit hashes at <code>/proposals</code>), and <strong>CoquiPulse</strong> (live HTTP/TLS infrastructure SLA portal at <code>/status</code>).</p>",
            "architecture_notes": "100% white-label, zero-hardcoding Odoo 20 Community architecture with unified ir.access ACLs, automated CRM lead attribution, and headless JSON/SVG telemetry endpoints.",
            "url": "https://ramonrios.net/audit-calculator"
        },
        {
            "name": "PasteRich™ Daemon & Coqui Cloud Odoo 20 Enterprise Addon Suite",
            "roi_metric": "Sub-10ms OS Clipboard Transformation • Commercial Self-Hosted Cal.com & vCard Replacements",
            "tech_stack": "Python, Win32Clipboard, PyInstaller, Odoo 20 QWeb/ORM, Google Calendar OAuth2, GA4 Telemetry",
            "description": "<p class=\"mb-0\">Built and shipped commercial-grade open-source and Odoo 20 applications—including <strong>PasteRich™</strong> (global hotkey Markdown-to-Rich-Text daemon), <strong>CoquiCal</strong> (native Cal.com scheduling engine), and the <strong>Enterprise Digital Business Card vCard</strong> app published on the Odoo App Store.</p>",
            "architecture_notes": "100% self-contained modular addons with zero hardcoded tenant assumptions, built for multi-company resale and headless API integration.",
            "url": "https://ramonrios.net/PasteRich"
        },
        {
            "name": "Industrial & Medical Hybrid-Cloud Modernization (Proxmox VE & Azure AVD)",
            "roi_metric": "100% Zero-Downtime Cutovers Across Medical Centers & 30-Year Legacy Manufacturing Plants",
            "tech_stack": "Proxmox VE, Microsoft Azure (AVD/IaaS), Windows Server 2025, Firezone VPN, UniFi, Kaseya 365, Datto",
            "description": "<p class=\"mb-0\">Architected high-availability Proxmox VE clusters, parallel 50+ hour Azure Virtual Desktop &amp; SharePoint migrations, and isolated SMBv1 Samba bridge appliances that safely connected 30-year-old industrial steel-mill machinery to modern zero-trust networks.</p>",
            "architecture_notes": "Network micro-segmentation with UniFi/Cisco firewalls, Dockerized WireGuard/Firezone tunnels, and immutable Acronis/Datto BCDR snapshots.",
            "url": "https://ramonrios.net/our-services"
        }
    ]
}